🔐 Privacy Policy

Vienna Tourism LLC – Dubai, UAE

At Vienna Tourism LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services or visit our website.

1. Information We Collect

We may collect the following types of personal information:

Basic details: Name, contact number, email address, nationality.
Booking details: Travel dates, number of passengers, preferred services.
Payment information: Limited billing and transaction data (processed securely through authorized gateways).
Website usage: IP address, browser type, device info, pages visited, and interaction behavior (via cookies or analytics tools).

2. How We Use Your Information

We use your personal information to:

Process bookings and deliver our tourism services.
Communicate with you regarding your itinerary, confirmations, and support queries.
Send promotional offers (only with your consent).
Improve our website performance, content, and user experience.
Ensure safety, legal compliance, and prevent fraud or misuse.

3. Information Sharing

We do not sell or rent your personal data to third parties. However, we may share your data with:

Trusted service partners (e.g., transportation providers, hotel operators) to fulfill your booking.
Government or legal authorities, if required by law or for compliance purposes.

All partners are required to maintain the confidentiality of your information.

4. Data Security

We take appropriate technical and organizational measures to:

Protect your personal data from unauthorized access, loss, misuse, or alteration.
Use encrypted connections and secure third-party payment gateways for online transactions.

However, while we strive to protect your data, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

Our website uses cookies to enhance user experience, monitor traffic, and analyze visitor behavior. You can disable cookies through your browser settings, but it may affect certain website functions.

6. Your Rights

You have the right to:

Request access to the personal data we hold about you.
Correct or update your information.
Request deletion of your personal data (where legally applicable).
Opt out of marketing communications at any time.

7. Policy Updates

This policy may be updated occasionally to reflect changes in our services or UAE data protection laws. We encourage you to review it periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding your privacy or data, please contact us:

📧 info@viennatourism.ae